What are Feedback Sources?
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Feedback sources: find the right integration guide
Feedback-source integrations import customer conversations, reviews, surveys, calls, and other feedback into Enterpret. Choose the guide for your source below, then check its prerequisites and the setup options available in your workspace.
Choose the right setup
- Integration Activation Guide: choose between feedback ingestion, user and account syncing, Agent connectors, and report delivery.
- Syncing Users and Accounts: add customer and business context.
- Agent connectors: let Enterpret Agent read external context or take supported actions. These have separate authorization from feedback ingestion.
- Slack setup options: distinguish Slack feedback ingestion, asking Agent in Slack, Agent connector actions, and report delivery.
- Custom Webhook feedback ingestion: send feedback from a source without a native integration.
Feedback-source guides
Available sources and controls can differ by workspace. A guide describes the source-specific setup; it does not enable a source for your organization.
- Amazon Connect
- Apple App Store
- Census Integration
- Connect Plain to Enterpret
- Connect YouTube videos and comments
- Decagon Integration
- Discord
- Discourse Integration
- Email Integration
- Facebook Pages Integration
- Fathom Integration
- File Upload: CSV data on Enterpret
- Freshchat
- Freshdesk
- Front
- G2
- Gainsight Communities Integration
- GitHub Issues Integration
- Gong Integration
- Google My Business Integration
- Google Play Store
- Grain
- Granola Integration
- Import HubSpot feedback
- Import Zoho Desk support tickets
- Instagram Comments Integration
- Intercom
- Kustomer
- Livechat Integration
- Momentive (Formerly Survey Monkey)
- Pylon integration
- Qualtrics
- Reddit Search (UGC)
- Refiner Integration
- Salesforce
- SFTP Integration
- Slack feedback ingestion: setup and troubleshooting
- Snowflake
- Sprig Integration
- Stella Connect
- TikTok Integration
- Trustpilot Integration
- Typeform
- Wispr Flow integration
- X (formerly Twitter) Integration
- Zapier Integration
- Zendesk Chat
- Zendesk Support
- Zoom Integration
What happens after connecting a source?
Enterpret fetches eligible source data, processes the feedback, and makes it available to the analysis tools in your workspace. Source filters, permissions, import history, and processing can affect which records appear. See troubleshoot missing data or different counts.
Request a source
If your source is not listed or you cannot find its setup option, contact Enterpret Support or your Enterpret contact. Include the source name and the feedback you want to import.
For an evaluation using sample files, follow Share files with Enterpret for a POC.
Related guides
For setup descriptions, see Integration Descriptions. For product updates, visit What's new in Enterpret.