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LinkedIn Integration

Updated by Amlesh Prusty

Bring public LinkedIn conversations into Enterpret. Connect your company Page to collect member feedback on its posts, or add keywords and profiles to follow conversations across LinkedIn.

Before you begin

You’ll need permission to manage integrations in Enterpret. If you’re connecting only your company Page, you’ll also need a LinkedIn account with admin access to that Page.

If LinkedIn is missing from your integration catalog or the setup option you need is unavailable, contact Enterpret Support.

Set up LinkedIn

  1. In Enterpret, open Integrations from your workspace menu and select New Integration.

  2. Search for LinkedIn, select Continue, and choose Feedback Integration. If you’re already browsing feedback integrations, select Connect on the LinkedIn card.

  3. In Set up LinkedIn, add at least one source:

    • Company Page URL. Paste the URL of your company Page, such as https://www.linkedin.com/company/yourbrand.

    • Keywords. Enter brand names, product names, or phrases to find matching public posts.

    • Profiles to follow. Under Profile URLs, paste the public profile URLs of people you want to follow, such as https://www.linkedin.com/in/creator. Remove any query parameters or fragments.

    For keywords and profiles, press Enter after each entry or paste a comma-separated list.

  4. Under Describe the type of feedback being integrated, briefly explain what you expect to collect. For example, “Public LinkedIn posts and comments about our product and customer experience.”

  5. Finish setup using the button shown for your selection:

    • Sign in with LinkedIn. When you enter only a company Page URL, sign in as a LinkedIn administrator for that Page and follow the authorization prompts.

    • Start monitoring. When you add any keywords or profiles, select this to monitor public content. You can include a company Page URL in the same setup. This setup works without LinkedIn sign-in.

What Enterpret collects

  • Signed-in company Page. Enterpret imports member comments and replies on the Page’s public posts. The Page post is included as context for the feedback.

  • Public monitoring. Enterpret collects matching public posts and their available comments and replies. Public posts from followed profiles and from the company Page you add can also be collected, regardless of keyword matches. Coverage depends on which public content is available.

Check your first sync

After the integration has had time to sync, open Feed and filter by your LinkedIn source. Look for a known Page comment or a public post you expect to match your monitoring setup.

If records are missing, confirm that the content is public and matches your configured sources. For a Page-only connection, check that the LinkedIn account you used is an admin of the Page. For more help, see how to troubleshoot missing integration data.