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Qualtrics

Overview

Enterpret's integration for Qualtrics allows users to natively integrate customer survey responses directly into Enterpret's data pipeline.

We require the following details to kick start your Integration:

  1. Qualtrics Data Center ID

  2. Qualtrics Client ID

  3. Qualtrics Client Secret

Qualtrics Integration vs. Delighted: Qualtrics and Delighted are separate products under Qualtrics ownership. For Delighted survey integration, see the Delighted Integration guide. Delighted is sunsetting on June 30, 2026—see migration guidance if you're planning a transition.

Configuration on Qualtrics

Find your Qualtrics Data Centre ID

  1. Login to your Qualtrics Account and go to Account Setting on top right of your console.
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  2. Go to Qualtrics IDs tab
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  3. In the ID tab, look for the User section. This section would have Datacenter ID. The value of Datacenter ID is of the format - abc1.
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Create your Client ID and Client Secret

  1. Click the user settings icon in the top right hand corner of your Qualtrics account.
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    Account settings option in menu
  2. Select Account Settings.
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  3. Navigate to Qualtrics IDs.
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    navigating to the oauth section of qualtrics ids and clicking create client
  4. Choose OAuth Client Manager.
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  5. Click Create Client.
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  6. Enter a client name. This can be "Enterpret Integration"
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    Create a new Oauth client
  7. If desired, enter a contact email address.
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    Choose the following scopes:
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    ​read:survey_responses

    read:surveys
    read:survey_sessions
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    ​We require read only permissions to access your survey data.
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  8. For Grant Type, choose Authorization Code
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    ​ADD the REDIRECT URL as:
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    https://dashboard.enterpret.com/settings/integrations
  9. Click Create Client.
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  10. Write down the Client ID and Client Secret and store them in a secure location.
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    ​NOTE: Client Secret cannot be retrieved once you exit this window, please store them or you would need to create a new Client.
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    Client credentials, client ID, client secret


Using Client ID, Client Secret and Data Center ID, you can setup your Enterpret Integration.
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Configuration on Enterpret

  1. Go to https://dashboard.enterpret.com/

  2. Click on "Sign in with Google" and log in with your work email

  3. Once you have logged in successfully, navigate to integrations by selecting 'Integrations' under profile.
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  4. Click on the "+ New Integration" button.
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  5. Choose "Qualtrics" from the presented options, by clicking the "Continue" button in front of it.
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  6. Provide Client ID, Client Secret (obtained above in Configuration on Qualtrics section), and select Data Center location. Click on INTEGRATE.
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  7. You will be redirected to the Qualtrics login page. Login using your Qualtrics account credentials.
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  8. You would be redirected to Enterpret after successful login, you can select your Survey, add a description about the survey, and click on INTEGRATE. If you wish to select multiple surveys, please select INTEGRATE & ADD ANOTHER.
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