What is Quantify?
Quantify is Enterpret's go-to tool for turning your customer feedback into clear numbers. Instead of scrolling through thousands of reviews, tickets, or survey responses, you ask a question and get a chart you can share with your team. Product, research, and CX teams use it to see which features customers love, which ones frustrate them most, and how sentiment is shifting over time. It is usually the first place people go when they need to make a call based on what customers are actually saying.
With Quantify, teams can figure out the main reasons customers like the product, what issues they dislike, and how users feel about specific features. The tool also allows for custom queries, meaning teams can ask specific questions to get detailed insights for making informed decisions about improving the product.
What to use Quantify for?
By using feedback type, filters for feedback, the duration of feedback, the units you want to measure your Quantify in, and the Compare feature, you can use Quantify to help teams make improvements faster, catch quality issues more quickly, and address any problems customers are facing.
Quantify can be used for the following functions:
Pinpointing negative feedback: Identify negative feedback and address customer dissatisfaction
Prioritizing roadmap: Prioritize product roadmap based on data-driven insights
Spotting emerging trends and anomalies: Spot emerging trends and anomalies for informed decision-making
Prioritization: Understand which product features are most important to customers
Data gathering: Systematically gather customer feedback data for informed decision-making
Stakeholder alignment: Facilitate stakeholder alignment with objective data-driven insights
Discoverability: Easily discover hidden insights and trends in customer feedback data
Note: In January 2026, Enterpret released Quantify Query optimization, which provides 50% speed improvement on query execution. This makes analyzing large feedback datasets significantly faster.
