Facebook-Pages integration allows you to directly ingest comment threads to Enterpret.

On the initial addition, we backfill comments from that page. The number of comments backfilled is the maximum of 600 posts, 3 months of posts.

For the newly added comments, we listen to the events from the page, and any comment added is stored with Enterpret.

All of the comments are used to form a thread with the parent comments and post internally.

Note: Each integration can be configured to only have 1 Facebook Page for which to pull data from. For adding more than one page, you will have to a create new integration.
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2. Once you have logged in successfully, navigate to integrations page by clicking on 'Integrations' under "profile".

3. Click on the "+ New Integration" button.

4. Choose "Facebook Pages" from presented options, by clicking. the "Connect" button in front of it.

5. Then select "Feedback Integration".

6. If will be redirected to Facebook's oauth url, where you will be asked to login and select an account that you want to grant permissions for.

a. If you are not logged into any facebook account, you will be redirected to the Facebook Login page.

b. If you have perviously added a page, and are now trying to add a new page, you will see the below screen. - You can click on edit settings to change permissions if required or else you can continue ahead.

c. If you click on edit settings or you are adding page for the first time, you will be redirected to the below screen. Choose the pages that you want to grant access permission to Enterpret. Then click "Next".

d. On clicking "Next", you will be redirected to the below screen for providing permissions. Click on "Done".

Why do we need these permissions ?

- Read content posted on the Page - These help us in creating threads with the comments received.

- Manage accounts, settings and webhooks for a Page - These help us receiving comments on your page post in real time.

- Read user content on your page - These help us in backfilling comment threads from your Facebook page.

- Show a list of the Pages you manage - Helps us give you the option, which pages you want to add as integration on Enterpret.

e. Once processed, you will be redirected to the below screen confirming the connection between Enterpret and your Facebook Page. Click on "OK".

7. Once the above steps succeed, you would see Facebook-Pages as "Connected" integration in your account.

8. Once the integration has been created, a side bar will pop up similar to the image below.

9. In case, you don't see a sidebar, you can click on the integration -> edit button to view the side bar.

10. You can see the list of all pages for which your account is an admin for. Select the page for which you want Enterpret to ingest the data for.

Note: Each integration can be configured to only have 1 Facebook Page for which to pull data from. For adding more than one page, you will have to a create new integration.