X (formerly Twitter)
Enterpret's X (formerly Twitter) integration is a powerful feature that allows you to seamlessly funnel public feedback from X related to your specific handle into your Enterpret account.
This integration collects posts where your provided X handle is mentioned, providing an efficient way to keep your finger on the pulse of your customer's voice.
Our integration is designed to adapt to the changing landscape of X's APIs. This guide provides an overview of what these adaptations mean for your experience.
Configuration
You can contact our support team to set up the X integration by dropping an email to [email protected] with the X handle(s) you wish to monitor. We will be happy to help set the integration up!
How Does the X (Formerly Twitter) Integration Work?
Enterpret's X integration uses X's APIs to fetch mentions of your designated X handle.
Streamlined Post Ingestion: Working with X's APIs, we ingest mentions of your added X handles up to a daily cap which is configured while setting the integration up.
Backfill of Historical Data: The integration will backfill posts mentioning your handle from the past seven days. This allows you to see recent historical data upon setup.
We hope this guide has helped build an understanding of the X (formerly Twitter) integration and how it can help you streamline your customer feedback analysis. If you have any more questions or concerns, please do not hesitate to get in touch with our support team at [email protected].