Enterpret

Gainsight Communities is where your customers come together, sharing product ideas, engaging in conversations, and seeking answers to their questions. This valuable information often remains untapped. Enterpret's integration with Gainsight Communities illuminates these insights, offering a comprehensive understanding of your customers' thoughts on your product, its features, and more.

With Enterpret's Gainsight Communities integration, you can specify and ingest content from selected categories, aligning them with your feedback taxonomy.

Enterpret's integration with Gainsight Communities pulls in Conversations and Questions from your selected categories, ensuring that only the relevant customer feedback is analyzed.

You can integrate multiple categories by selecting them.

- Enterpret's integration with Gainsight Communities pulls in Conversations and Questions from your selected categories, ensuring that only the relevant customer feedback is analyzed.
- You can integrate multiple categories by selecting them.

How to Connect Gainsight Communities with Enterpret

Click on your company logo at the bottom left to open menu options.

Once you are on the integrations page, click on the new integration button in the top right corner.

Enter Client ID, Client Secret, Community Domain and select API Region

- You can get API <code>client ID</code> and <code>client secret</code>, <code>API region</code> from the Gainsight CC platform with <code>Admin privilege</code>.
 
 
 
 
- Add <code>Community domain</code> i.e URL where your community is hosted

Once you are done, click on the Integrate button.

Go to Integrations -&gt; Gainsight Communities -&gt; Add New and select workspace (i.e <code>Gainsight Communities</code> 1 for new integration)

Select Category to subscribe for pulling feedbacks and click on Integrate button

1. Click on your company logo at the bottom left to open menu options.
 
 
2. Select integrations.

3. Once you are on the integrations page, click on the new integration button in the top right corner.
 
 
4. Select Gainsight Communities.
 
 
5. Select Feedback Integration
 
 
6. Enter Client ID, Client Secret, Community Domain and select API Region
 
 
 - You can get API <code>client ID</code> and <code>client secret</code>, <code>API region</code> from the Gainsight CC platform with <code>Admin privilege</code>.
 
 
 
 
 - Add <code>Community domain</code> i.e URL where your community is hosted
 
 
7. Once you are done, click on the Integrate button.
8. Go to Integrations -&gt; Gainsight Communities -&gt; Add New and select workspace (i.e <code>Gainsight Communities</code> 1 for new integration)
 
 
9. Select Category to subscribe for pulling feedbacks and click on Integrate button

Once you have integrated, we will start ingesting data from your Gainsight Communities. 

Feel free to contact us if you need any help with this integration.

The Enterpret integration with Gainsight Communities enables our customers to analyze Ideas, Conversations, and Questions within Enterpret.

Overview

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How to Connect Gainsight Communities with Enterpret