Qualtrics

Overview

Enterpret's integration for Qualtrics allows users to natively integrate customer survey responses directly into Enterpret's data pipeline.

We require the following details to kick start your Integration:

1. Qualtrics Data Center ID

2. Qualtrics Client ID

3. Qualtrics Client Secret

Qualtrics Integration vs. Delighted: Delighted was a separate survey product under Qualtrics ownership. Its final sunset date was June 30, 2026, and customer access ended on July 1, 2026. See the official Delighted availability notice for details.

Configuration on Qualtrics

Find your Qualtrics Data Centre ID

1. Login to your Qualtrics Account and go to Account Setting on top right of your console.
   

   

2. Go to Qualtrics IDs tab
   
   

   

3. Find your account’s data-center identifier in the signed-in Qualtrics URL, such as iad1. It must match the data center used for OAuth and API calls. Your account’s Qualtrics IDs screen may also show it; follow Qualtrics’ current OAuth instructions.

Create your Client ID and Client Secret

1. Click the user settings icon in the top right hand corner of your Qualtrics account.
   

   

2. Select Account Settings.
   

3. Navigate to Qualtrics IDs.
   

   

4. Choose OAuth Client Manager.
   

5. Click Create Client.
   

6. Enter a client name. This can be "Enterpret Integration"
   

   For this Enterpret connection, select Authorization Code and configure the redirect URL below. A Client Credentials client does not match this connection flow.

7. If desired, enter a contact email address. Configure the read access required for your selected surveys and responses according to Qualtrics’ current OAuth documentation and the Enterpret authorization prompt.

   Review the permissions shown during authorization with your Qualtrics administrator. Confirm that the client can read the intended survey definitions and responses; do not grant broader access solely to match an older screenshot.

8. For Grant Type, choose Authorization Code
   
   ADD the REDIRECT URL as:
   

   https://dashboard.enterpret.com/settings/integrations

9. Click Create Client.
   

10. Write down the Client ID and Client Secret and store them in a secure location.
    
    NOTE: Client Secret cannot be retrieved once you exit this window, please store them or you would need to create a new Client.
    

    

Using Client ID, Client Secret and Data Center ID, you can setup your Enterpret Integration.

Configuration on Enterpret

1. Go to https://dashboard.enterpret.com/

2. Click on "Sign in with Google" and log in with your work email

3. Once you have logged in successfully, navigate to integrations by selecting 'Integrations' under profile.
   

   

4. Click on the "+ New Integration" button.
   
   

   

5. Find Qualtrics in the available sources and use the connection action shown to proceed.

   

6. Provide Client ID, Client Secret (obtained above in Configuration on Qualtrics section), and select Data Center location. Click on INTEGRATE.
   
   

   

7. You will be redirected to the Qualtrics login page. Login using your Qualtrics account credentials.
   
   

   

8. You would be redirected to Enterpret after successful login, you can select your Survey, add a description about the survey, and click on INTEGRATE. If you wish to select multiple surveys, please select INTEGRATE & ADD ANOTHER.