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Integration Descriptions
Integration Descriptions
Team Enterpret avatar
Written by Team Enterpret
Updated over a week ago

Starting Week of 28th February, we're excited to announce a new feature that enhances the way you work with integrations on our platform. Understanding the context behind your integrations is crucial for accurate analysis and insights. That's why we're introducing the ability to add and edit descriptions for each of your integrations. This update aims to provide a deeper understanding of the feedback being analyzed and improve the quality of Summaries and Reasons generated by our system.

What Does This Change Mean for You?

Adding a description to your integrations allows you to provide additional context that helps our prediction models understand the feedback more accurately. This context leads to better-quality Summaries and Reasons, ultimately increasing the accuracy and coverage of our predictions.

A well-crafted description should cover the following aspects:

  1. What feedback is being sent? - Describe the nature of the feedback that's being integrated.

  2. Who has written the feedback? - Mention the audience or customer segment providing the feedback.

  3. What is the goal of analyzing this feedback? - Explain what you aim to achieve by analyzing this feedback.

Mandatory Description for Certain Sources

For some sources, adding a description will be mandatory going forward. These sources are:

  • File Upload

  • Salesforce

  • Snowflake

  • Webhook

  • Email

  • Typeform

  • Survey Monkey

  • Slack

  • Discord

  • Discourse

  • StellaConnect

  • Delighted

  • G2

  • Facebook Pages

  • Reddit

For integrations created with these sources, you'll need to add a description at the time of Integration creation. For other sources, adding a description remains optional, but highly recommended to improve prediction accuracy.

Impact on Existing Integrations

This change is non-breaking and backward compatible, meaning it won't have any adverse impact on your current setup. Existing integrations will continue to function as they are.

However, we encourage you to add descriptions to these integrations to leverage the benefits of this new feature. Any descriptions added to existing integrations will be considered in our analysis moving forward, enhancing the quality of the insights we provide.

You should definitely add descriptions if you see your Reasons and Summaries not being up to the mark.

How to Add or Edit Descriptions

Adding or editing a description is simple. Once you create a new integration or go to an existing one, you'll find an option to add or edit the description. Ensure your description is concise yet informative, covering the three key questions mentioned above.

We believe this update will make a significant difference in the way you analyze feedback and derive insights.

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