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Unified Fields

Unify fields from different feedback sources, to analyse them together on Enterpret

Team Enterpret avatar
Written by Team Enterpret
Updated over 5 months ago

Understanding Unified Fields

Unified Fields enable the consolidation of multiple metadata fields across sources, into a single unified entry on Enterpret. Users can now easily unify critical dimensions such as Ratings or Customer Specific information, enabling more effective cross-source analysis.

For instance, "Playstore Score" and "Appstore Rating" can be merged into one "App Rating" field.

"Conversation ID" and "Ticket ID" from Intercom and Zendesk can be unified into "Ticket ID".

This unification facilitates easier feedback querying and analysis across different data sources. This gives enables more complete summaries and quantifications on the product.
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πŸ’‘ Only Admins can manage and create Unified Fields.

How to create Unified Fields ?

  1. Click on Profile -> Manage Unified Fields
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  2. Click on + CREATE NEW UNIFIED FIELDS
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  3. Add details and select the fields you want to unify, review on create a new Unified Field.
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  4. You can mark individual fields invisible from the platform to declutter your metadata fields.
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How to edit Unified Fields ?

Once a Unified Field is created, it is usable in three places -

  1. Search bar filters
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  2. Quantify Show me and filters
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  3. Metadata Management on Integrations Page
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You can hover on any Unified Field across the above places and edit your Unified Field by clicking on icon.

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