G2
In this article
In this article group
- Amazon Connect
- Apple App Store
- Census Integration
- Connect Plain to Enterpret
- Decagon Integration
- Discord
- Discourse Integration
- Email Integration
- Facebook Pages Integration
- Fathom Integration
- File Upload: CSV data on Enterpret
- Freshchat
- Freshdesk
- Front
- Gainsight Communities Integration
- GitHub Issues Integration
- Gong Integration
- Google My Business Integration
- Google Play Store
- Grain
- Granola Integration
- Import HubSpot feedback
- Instagram Comments Integration
- Intercom
- Kustomer
- Livechat Integration
- SurveyMonkey
- Pylon integration
- Qualtrics
- Reddit Integration
- Refiner Integration
- Salesforce
- SFTP Integration
- Slack feedback ingestion: setup and troubleshooting
- Snowflake
- Sprig Integration
- Stella Connect
- TikTok Integration
- Trustpilot Integration
- Typeform
- X (formerly Twitter) Integration
- Connect YouTube videos and comments
- Zendesk Chat
- Zendesk Support
- Import Zoho Desk support tickets
- Zoom Integration
- Zapier Integration
- Reddit Search (UGC)
- Wispr Flow integration
Overview
The Enterpret integration with G2 allows users to analyze public customer reviews about their product from G2 inside Enterpret.
Enter your G2 product reviews URL to connect. Enterpret attempts to resolve the product through G2’s API. If the product cannot be resolved or connection fails, contact Enterpret Support for assisted setup using the G2 product ID and name. The default polling interval is 24 hours; fetching and processing affect when reviews appear.
Configuration
Within the Enterpret platform, navigate to Integrations.
During onboarding, use the Add Feedback Sources screen if it is shown; otherwise open Integrations from the account menu.
For existing customers, this will be under Integrations in the navigation menu on the lefthand side of the screen. From there, select +New Integration.
Then, search for and select the G2 integration. Select Feedback Integration.
You will be prompted to provide the URL for your product in G2 with a format that looks something like this:
https://www.g2.com/products/{{yourBusinessName}}/reviews
Beneath that, you'll need to describe what type of feedback is coming from these reviews. E.g. These are public reviews about user experiences purchasing and using the Enterpret software.
Select Integrate and complete any confirmation shown. Review the connection status; if the product cannot be resolved or the connection fails, contact Enterpret Support for assisted setup. The default polling interval is 24 hours. Fetching and processing can take additional time; this is not a guarantee that reviews will appear within 24 hours.