Enterpret MCP Server Integration

Overview

Enterpret's MCP Server integration brings your customer intelligence directly into the applications you and your teams already use—including Claude, ChatGPT, Cursor, Linear, and any other tool that supports the Model Context Protocol (MCP).

No context switching. No new tools to learn. Customer intelligence flows directly into your existing workflows, making it effortless for every business decision to be grounded in customer truth.

What is MCP Server?

The Model Context Protocol (MCP) is an open standard that allows AI assistants to securely connect to data sources. Enterpret's MCP Server implementation enables Wisdom—our AI assistant grounded in your Knowledge Graph—to deliver accurate, cited insights wherever you work.

Key capabilities:

Query your complete customer feedback dataset from any MCP-enabled application
Receive contextual answers grounded in your Knowledge Graph and Adaptive Taxonomy
Get cited responses with direct links to source feedback
Maintain conversation context across multiple questions

Why Use MCP Server?

Speed: Get answers in seconds without opening Enterpret
Context: Wisdom draws from your entire Knowledge Graph for relevant insights
Accuracy: Every response includes citations and links to source feedback
Flexibility: Use the same powerful AI assistant across multiple tools

What you can do with the Wisdom MCP Server

Analyze Customer Feedback Patterns
Identify common themes and sentiment trends across your customer base. Try: "Can you help me understand our customers' main pain points this quarter?"
Generate Insights and Reports
Create data-driven summaries based on your customer intelligence. Try: "Generate a summary of customer sentiment trends over the last month"
Query Specific Features or Topics
Dive into what customers are saying about particular aspects of your product. Try: "What are customers saying about our onboarding process?"
Discover Feature Requests
Understand what your customers want most from your product. Try: "Show me the most common feature requests from our users"
Explore Available Data
Get an overview of what customer insights Wisdom has access to. Try: "What customer feedback insights do you have access to?"

Prerequisites

Before starting, ensure you have:

Node.js (version 16+) installed on your system
- Installation guide
  1. Visit nodejs.org
  2. Download any recent version (Node 16+ works fine)
  3. Run the installer and follow the setup prompts
  4. Verify installation: Open Terminal (Mac) or Command Prompt (Windows) and run:
```
   node --version
```
  You should see a version number like v20.x.x
5-10 minutes for the setup

Step 1: Get Your Wisdom MCP Auth Token

Log into your Enterpret dashboard
Click on your workspace logo(bottom left)
Navigate to Labs > Wisdom 2.0(Alpha)
Generate an Auth Token - this is your unique access key
Copy the token and keep it secure - you'll need it in the next step

Tokens expire after 30 days. Simply generate a new one when needed and update your configuration.

Keep your Token private - don't share it or commit it to code repositories.

Step 2: Choose your MCP Client

Select the MCP Client you want to use the Wisdom MCP Server in:

Claude Desktop

Download Claude Desktop app (latest version) as MCP servers only work with Claude Desktop, not the web version.
- Installation guide:
  1. Visit claude.ai/download
  2. Click the download button for your operating system
  3. For Windows: Open the downloaded .exe file and follow the installation prompts
  4. For Mac: Open the downloaded .dmg file and drag Claude to your Applications folder
  5. Launch Claude Desktop and sign in with your Claude account (or create one)
Add Wisdom MCP Server to Claude Desktop
1. Open Claude Desktop
2. Click your profile/initials in the bottom-left corner
3. Select "Settings"
4. Navigate to the "Developer" tab in the left sidebar
5. Click "Edit Config" button
6. The configuration file will open in your default text editor. Replace its entire contents with this configuration:
```
{
  "mcpServers": {
    "wisdom": {
      "command": "npx",
      "args": [
        "-y",
        "mcp-remote",
        "https://wisdom-api.enterpret.com/server/mcp",
        "--transport",
        "http-only",
        "--header",
        "Authorization: Bearer YOUR_AUTH_TOKEN_GOES_HERE"
      ]
    }
  }
}
```
7. Replace YOUR_AUTH_TOKEN_GOES_HERE with your actual token
8. Save the file
9. Completely quit Claude Desktop (don't just minimize) and restart it.
10. After restarting, you should see the Wisdom MCP in Search and Tools

Start Using Wisdom in Claude Desktop 🎉

This video showcases public data only (no private data included)

Each query requires your approval through Claude's interface, and all data analysis happens securely on Enterpret's servers using HTTPS encryption.

FAQs

I don't see the Wisdom MCP

Ensure you completely restarted Claude Desktop (not just minimized)
Check that Node.js is installed by running node --version in terminal
Verify your Auth Token is correct
Make sure you have a stable internet connection

I'm getting "Cannot connect to MCP server" error

Double-check your Auth Token - copy it again from your dashboard
Ensure there are no extra spaces around the token in the config
Try restarting Claude Desktop again
Verify you can access https://wisdom-api.enterpret.com in your browser

I'm getting "npx command not found" (Windows users)

Restart your computer after installing Node.js
Try using the full path: "C:\\\\Program Files\\\\nodejs\\\\npx.cmd" instead of "npx"

Configuration file won't save

Check that Claude Desktop is fully closed before editing
Try running Claude Desktop as administrator (Windows only)
Ensure you have write permissions to the configuration directory

I'm an enterprise user - are there special considerations?

Your organization may have policies restricting MCP servers
Contact your IT administrator if you can't access the Developer tab
Some organizations may need to whitelist wisdom-api.enterpret.com
Auth token management should follow your company's API key policies

I'm behind a corporate firewall - what do I need?

Ensure your firewall allows access to npm registry (for downloading mcp-remote)
HTTPS traffic to wisdom-api.enterpret.com must be allowed
If behind a corporate proxy, npm and HTTPS requests need proxy configuration

Nothing is working - where can I get help?

Ensure your firewall allows access to npm registry (for downloading mcp-remote)
HTTPS traffic to wisdom-api.enterpret.com must be allowed
If behind a corporate proxy, npm and HTTPS requests need proxy configuration

Claude Code

Before configuring the MCP Server, ensure you have a Claude subscription (Pro, Max, Team, or Enterprise plan required)
Download Claude Code (latest version)
- Installation guide
  1. Open Terminal or Command Prompt(in Windows) and run:
```
   npm install -g @anthropic-ai/claude-code
```
  1. Verify installation: Run claude --version
  2. Initial setup: Run claude and follow the authentication prompts
Add Wisdom MCP Server to Claude Code
1. Open Terminal (or Command Prompt on Windows)
2. Run the following command, replacing YOUR_AUTH_KEY_GOES_HERE with your actual token:
```
claude mcp add --transport http --scope user wisdom <https://wisdom-api.enterpret.com/server/mcp> --header "Authorization: Bearer YOUR_AUTH_KEY_GOES_HERE"
```
3. Press Enter and wait for the connection to complete
4. Check MCP server status by running:
```
claude mcp list
```
  You should see wisdom listed as a connected server
5. Test the connection by starting Claude Code:
```
claude
```
6. Inside Claude Code, run the /mcp command to see server status:
```
/mcp
```
  You should see wisdom: connected in the MCP Server Status

Start Using Wisdom in Claude Code 🎉

This video showcases public data only (no private data included)

Each query requires your approval through Claude's interface, and all data analysis happens securely on Enterpret's servers using HTTPS encryption.

FAQs

I'm getting "command not found: claude" error

Ensure you restarted your terminal after installing Claude Code
Verify Claude Code installation by checking if the installation script completed successfully
Try running the installation command again if needed

I don't see wisdom in claude mcp list

Double-check your Auth Token - copy it again from your dashboard
Ensure there are no extra spaces around the token in the command
Verify you have a stable internet connection
Make sure you can access https://wisdom-api.enterpret.com in your browser

The server shows as connected but I can't use it

Restart Claude Code by exiting and running claude again

Try removing and re-adding the server:

claude mcp remove wisdom

claude mcp add --transport http --scope user wisdom <https://wisdom-api.enterpret.com/server/mcp> --header "Authorization: Bearer YOUR_AUTH_TOKEN"

I need to update my Auth Token

Remove the old server:
```
claude mcp remove wisdom
```
Add it again with the new token using the command from Step 2

I'm an enterprise user - are there special considerations?

Your organization may have policies restricting MCP servers
Contact your IT administrator if you can't install Claude Code
Some organizations may need to whitelist wisdom-api.enterpret.com
Auth Token management should follow your company's API key policies

I'm behind a corporate firewall - what do I need?

Ensure your firewall allows HTTPS traffic to wisdom-api.enterpret.com
If behind a corporate proxy, HTTP requests need proxy configuration
Contact your IT team for assistance with network access

Nothing is working - where can I get help?

Check your Enterpret dashboard to ensure your Auth Token is active and not expired
Verify Claude Code version: Run claude --version to ensure you have the latest version
Test Node.js: Run node --version to confirm it's properly installed
Contact Enterpret support with specific error messages

Cursor

Install Cursor IDE(latest version)
- Installation guide
  1. Visit cursor.com
  2. Click the download button for your operating system
  3. For Windows: Open the downloaded .exe file and follow the installation prompts
  4. For Mac: Open the downloaded .dmg file and drag Cursor to your Applications folder
  5. Launch Cursor and complete the initial setup
Add Wisdom MCP Server to Cursor
1. Open Cursor
2. Press Ctrl+Shift+P (Windows) or Cmd+Shift+P (Mac) to open the command palette
3. Type "Cursor Settings" and select it
4. Navigate to "MCP" in the left sidebar
5. Click "New MCP Server" / “Add Custom MCP” button
```
{
     "mcpServers": {
       "wisdom": {
         "command": "npx",
         "args": [
           "-y",
           "mcp-remote",
           "https://wisdom-api.enterpret.com/server/mcp",
           "--transport",
           "http-only",
           "--header",
           "Authorization: Bearer YOUR_AUTH_TOKEN_GOES_HERE"
         ]
       }
     }
   }
```
1. Cursor will open the mcp.json configuration file in your editor. Replace its entire contents with this configuration:
2. Replace YOUR_AUTH_TOKEN_GOES_HERE with your actual token
3. Save the file (Ctrl+S or Cmd+S)
4. Return to Cursor Settings > MCP to verify the connection. You should see "wisdom" listed as a connected server with a green status indicator

Start Using Wisdom in Cursor 🎉

This video showcases public data only (no private data included)

Cursor will ask for your permission before executing any tool calls, and all data analysis happens securely on Enterpret's servers using HTTPS encryption.

FAQs

I don't see the wisdom MCP server in my settings

Ensure you saved the mcp.json file after adding the configuration
Check that Node.js is installed by running node --version in terminal
Verify your Auth Token is correct and has no extra spaces
Restart Cursor completely and check MCP Tools again

I'm getting "Cannot connect to MCP server" error

Double-check your Auth Token - copy it again from your dashboard
Ensure there are no extra spaces around the token in the config
Make sure you can access https://wisdom-api.enterpret.com in your browser
Toggle the server off and on in MCP settings

I'm getting "npx command not found" (Windows users)

Restart your computer after installing Node.js
Try using the full path: "C:\\\\Program Files\\\\nodejs\\\\npx.cmd" instead of "npx"
Ensure Node.js was installed correctly by running npm --version

Configuration file won't save or open

Try creating the file manually: Create ~/.cursor/mcp.json (global) or .cursor/mcp.json (project-specific)
Ensure you have write permissions to the directory
Check that Cursor has necessary file system permissions

The server shows connected but tools don't work

Toggle the wisdom server off and on in MCP Tools settings
Verify your Auth Token hasn't expired (tokens last 30 days)

I'm an enterprise user - are there special considerations?

Your organization may have policies restricting MCP servers
Contact your IT administrator if you can't access MCP Tools settings
Some organizations may need to whitelist wisdom-api.enterpret.com
Auth Token management should follow your company's API key policies

I'm behind a corporate firewall - what do I need?

Ensure your firewall allows access to npm registry (for downloading mcp-remote)
HTTPS traffic to wisdom-api.enterpret.com must be allowed
If behind a corporate proxy, npm and HTTPS requests need proxy configuration

Nothing is working - where can I get help?

Check your Enterpret dashboard to ensure your Auth Token is active and not expired
Verify Cursor version: Check Help → About to ensure you have the latest version
Test Node.js: Run node --version in terminal to confirm it's properly installed
Contact Enterpret support with specific error messages and MCP log details

Enterpret Features Explained

Wisdom: User Guide