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Customize Default Home for your Organization
Customize Default Home for your Organization
Team Enterpret avatar
Written by Team Enterpret
Updated over 2 weeks ago

The homepage is your organization's central landing page in Enterpret.

  • It's the first thing new users see when they log in

  • It helps introduce team members to your Enterpret account

Default Homepage

  • Set by organization admins

  • Visible to all new users

  • Serves as the standard onboarding experience for your organization

  • Users see this until they customize their own homepage

Personal Homepage

  • Created when users customize their view

  • Overrides the default homepage

  • Unique to each user

  • Not affected by changes to the default homepage

👥 Who Sees changes made to default homepage?

  • All new users

  • Existing users who haven't customized their own homepage

How to Customize the Default Homepage

  1. Click on the home icon next to "Top Picks" in the navigation bar

  2. You'll be directed to the dashboard page where you can edit it

  3. Customize the dashboard by:

    1. Adding or removing analyses

    2. Including relevant feeds

    3. Adding summaries

    4. Organizing sections for different teams

Best Practices for Default Homepage Setup

Think of your default homepage as your organization's enablement guide to Enterpret.

Rather than creating separate onboarding documents or presentations, you can build an intuitive, in-product experience that helps users understand Enterpret's capabilities while they're actively using the platform

Start with a general overview of Customer Feedback

Start with an overview of the voice of customers:

  • Top Reasons

  • Top Complaints

  • Top Feature Requests

  • Top Help Requests

  • Top Anomalies

Showcase Important Metadata Fields

Structure your homepage around key metadata fields:

  • Product Area breakdowns

  • Customer Segment views by Industry or Persona

  • Pricing Tier based breakdown

  • Feature-specific feedback

  • Channel-based insights

Pro Tips 💡

  • Every analysis on the dashboard can be resized and repositioned. Use this to structure your layout and keep it readable

  • Add loom links on key features and how to use them

  • Include a mix of high-level insights ( Top Reasons, Keywords) and detailed analyses ( Using metadata). Don’t overwhelm users and also showcase them what Enterpret can do for them

  • Add Text descriptions to help users understand each section

  • Consider adding a "What's New" section for updates

Common Questions

Q: Can I restore the previous version of the default homepage?

A: Currently, we don’t support versioning.

Q: Will users be notified when I make changes?

A: Users will see changes the next time they log in, but won't receive specific notifications.

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