Enterpret's Wisdom MCP Server brings customer intelligence directly into your favorite AI tools - Claude, Cursor, and any other tool that supports the Model Context Protocol (MCP).

What is MCP?

The Model Context Protocol is an open standard that allows AI assistants to securely connect to data sources. Enterpret uses the Wisdom MCP to deliver accurate, cited customer insights wherever you work.

Key capabilities:

Query your complete customer feedback dataset
Get contextual answers grounded in your Knowledge Graph
Receive cited responses with direct links to source feedback
Maintain conversation context across multiple questions

Why use Wisdom MCP Server?

Access customer intelligence where you work - No context switching or new tools to learn
Context - Wisdom draws from your entire Knowledge Graph for relevant insights
Accuracy - Every response includes citations and links to source feedback

Setup Instructions

Claude (Web & Desktop)

Note: Custom connectors require a paid Claude plan (Pro, Max, Team, or Enterprise).

For Pro and Max users:

Navigate to Settings > Connectors
Click "Add custom connector"
Enter the Wisdom MCP URL: https://wisdom-api.enterpret.com/server/mcp
(You can also find this URL in Settings > Wisdom MCP in your Enterpret dashboard)
Click "Add"
Click "Connect" next to the Wisdom connector to authorize access
(IMPORTANT) Initialize Wisdom at the start of each new conversation (see instructions below)

For Team and Enterprise (Admins only):

Navigate to Admin settings > Connectors
Click "Add custom connector" at the bottom
Enter the Wisdom MCP URL: https://wisdom-api.enterpret.com/server/mcp
Click "Add"
Navigate to Settings > Connectors
Find Wisdom in the list and click "Connect" to authorize access
(IMPORTANT) Initialize Wisdom at the start of each new conversation (see instructions below)

For Team and Enterprise (Members):

Prerequisite: The Wisdom connector must be added by your admin before you can connect to it.

Navigate to Settings > Connectors
Find Wisdom in the list of available connectors
Click "Connect" to authorize access
(IMPORTANT) Initialize Wisdom at the start of each new conversation (see instructions below)

Initialize Wisdom (Important)

Initialize Wisdom at the start of each new conversation. This initializes your AI tool on how to use the Wisdom MCP in the best possible way for the best results.

Click the '+' button at the bottom left of the text input
From the menu, click 'Add from wisdom'
Select both 'Initialize Wisdom' and 'Usage Guidelines'
Click Send

Claude Code

Open Terminal (or Command Prompt on Windows) and run:

claude mcp add --transport http --scope user wisdom https://wisdom-api.enterpret.com/server/mcp

Start Claude Code:
```
claude
```
Run the /mcp command, select Wisdom from the list of MCP servers, then click "Authenticate" to complete the authentication flow
(IMPORTANT) Initialize Wisdom at the start of each new conversation:
- In Claude Code, start typing /wisdom and you'll see the command /wisdom:initialize_wisdom (MCP) appear as a suggestion
- Select it and press Enter

Cursor

Quick Install (Recommended)

In your Enterpret dashboard, navigate to Settings > Wisdom MCP
Click the Connect button next to Cursor
This will start the configuration process in Cursor with your organization's MCP settings prefilled
(IMPORTANT) Initialize Wisdom at the start of each new conversation:
- In Cursor, start typing /wisdom and you'll see the command /wisdom/initialize_wisdom appear as a suggestion
- Select it and press Enter or click Send

Manual Setup

If auto-configuration doesn't work, you can manually configure Cursor:

Press Cmd+Shift+P (Mac) or Ctrl+Shift+P (Windows) to open the command palette
Type "Cursor Settings" and select it
Navigate to MCP in the left sidebar
Click Add Custom MCP

Add the following configuration:

{
  "mcpServers": {
    "wisdom": {
      "command": "npx",
      "args": ["-y", "mcp-remote", "https://wisdom-api.enterpret.com/server/mcp"]
    }
  }
}

Save the file (Cmd+S or Ctrl+S)
(IMPORTANT) Initialize Wisdom at the start of each new conversation:
- In Cursor, start typing /wisdom and you'll see the command /wisdom/initialize_wisdom appear as a suggestion
- Select it and press Enter or click Send

Other AI Tools

For MCP-compatible AI tools not listed above, use this URL to connect to the Wisdom MCP: https://wisdom-api.enterpret.com/server/mcp

(IMPORTANT) Initialize Wisdom at the start of each new conversation. This initializes your AI tool on how to use the Wisdom MCP in the best possible way for the best results.

If your tool supports MCP resources, look for and add the following resources to your conversation:

Initialize Wisdom - Loads your Knowledge Graph schema and organization details
Usage Guidelines - Provides query patterns and best practices

If your tool doesn't support MCP resources, run this prompt at the start of each new conversation:

Act as Wisdom. Retrieve the Knowledge Graph schema, organization details, and usage guidelines to understand available data and query patterns, then help me explore customer feedback, identify trends, analyze sentiment, and discover insights.

Bearer Token Authentication

In addition to OAuth, Wisdom supports Bearer token authentication for MCP clients that require this method.

Navigate to Settings > Wisdom MCP in your Enterpret dashboard
Click Generate under Auth Token
Copy the token
Add the token to your MCP configuration using the --header flag:

--header "Authorization: Bearer YOUR_AUTH_TOKEN_HERE"

Example configuration:

{
  "mcpServers": {
    "wisdom": {
      "command": "npx",
      "args": [
        "-y",
        "mcp-remote",
        "https://wisdom-api.enterpret.com/server/mcp",
        "--header",
        "Authorization: Bearer YOUR_AUTH_TOKEN_HERE"
      ]
    }
  }
}

Note: Tokens expire after 6 months. Generate a new token and update your configuration when needed.

FAQs

I don't see the Wisdom MCP in my AI tool

Ensure you completely restarted your application (not just minimized)
Check that Node.js is installed by running node --version in Terminal
Verify you're using the correct MCP URL: https://wisdom-api.enterpret.com/server/mcp
Make sure you have a stable internet connection

I'm getting "Cannot connect to MCP server" error

Double-check your MCP URL - ensure you're using https://wisdom-api.enterpret.com/server/mcp
Ensure there are no extra spaces in your configuration
Try restarting your AI tool again
Verify you can access https://wisdom-api.enterpret.com/server/mcp in your browser

I'm getting "npx command not found" error (Windows)

Restart your computer after installing Node.js
Try using the full path: "C:\\Program Files\\nodejs\\npx.cmd" instead of "npx"

I'm behind a corporate firewall - what do I need?

Ensure your firewall allows access to npm registry (for downloading mcp-remote)
HTTPS traffic to mcp.enterpret.com must be allowed
If behind a corporate proxy, npm and HTTPS requests need proxy configuration

I have access to multiple organizations - how does this work?

All organizations use the same MCP URL (https://wisdom-api.enterpret.com/server/mcp). When you authenticate, Wisdom will automatically detect which organizations you have access to and provide data accordingly.

Webhook Integration

Enterpret Features Explained

Wisdom: User Guide