Enterpret MCP with Claude Plugins

This guide covers how to install Enterpret plugins in Claude. The plugin adds structured skills on top of the Enterpret MCP Server for working with your customer feedback data. If you haven't connected the MCP server yet, do that first.

Choose your install path:

Cowork (Desktop App)
Claude Code (CLI)
Claude Admins
Quick Install via Chat

Before You Start

You'll need:

Claude access — Cowork requires Pro, Max, Team, or Enterprise. Claude Code requires an installed and authenticated CLI with a supported Claude subscription, Console account, or supported API provider. See Claude's plugin documentation for details.
The Enterpret MCP Server connected — The plugin requires an active MCP connection. If you haven't set this up, follow the Enterpret MCP Server setup guide.

Quick check: Open Claude and ask "What are customers saying about [any topic]?" If it responds with your feedback data and citations, the MCP is working and you're ready to install the plugin.

Install in Cowork (Desktop App)

Cowork is Claude's desktop environment. No command line needed.

Open the Claude desktop app and switch to Cowork mode (top center)
Download the plugin .zip file (this link downloads it directly)
Click Customize in the left sidebar, then Browse plugins
Click +, then select Upload a file
Select or drag in the .zip file (max 50 MB)
Start a new Cowork session and type /start in the message input to complete setup. This authenticates your Enterpret account and connects the plugin to your organization's data.

Install in Claude Code (CLI)

Claude Code is the command-line interface. Run these commands from within a Claude Code session:

1. Add the marketplace:


/plugin marketplace add aavaz-ai/enterpret-claude-plugins

2. Install the plugin:


/plugin install enterpret-customer-insights@enterpret-claude-plugins

3. Reload and run setup:


/reload-plugins
/enterpret-customer-insights:start

This authenticates your Enterpret account and configures your environment.

Note: In Claude Code, plugin commands are prefixed with the plugin name (e.g., /enterpret-customer-insights:find). You can also describe what you need in plain language and Claude will invoke the right skill.

For more on Claude Code plugin management, see Discover and install plugins in the Claude Code docs.

For Claude Admins: Install for Your Organization

Claude Team and Enterprise admins can make the plugin available or install it by default through organization settings. Users may need to install it depending on the policy, and each user must authenticate their own Enterpret account.

No additional cost. Accessing Enterpret via MCP and the plugin is included with your Enterpret subscription. Adding more users to your Enterpret workspace is free — there is no per-seat charge for MCP or plugin access.

Not a Claude admin? Your Claude admin is usually someone in IT or whoever manages your organization's AI tools — not necessarily the person who manages Enterpret. Share this article with them to get the plugin installed org-wide. You can always install it for yourself in the meantime.

Cowork: GitHub sync requires a private repository

Go to Organization settings → Plugins
Click Add plugins → GitHub
Enter your private or internal marketplace repository (for example):


your-org/private-plugin-marketplace

GitHub sync requires a private or internal marketplace repository. The public Enterpret repository cannot be synced directly; use the ZIP upload below for this plugin.
Choose an installation policy based on how broadly you want to make customer insights available:

Available — users can discover and install it themselves. Good if you want organic adoption.
Installed by default — automatically installed for everyone, but users can uninstall. Best for most teams — gives everyone access without forcing it.
Required — installed for everyone, no option to remove. Use when customer context is core to how your org works.
Not available — hidden from users. Only useful if you need to stage the rollout.

Changes take effect on each user's next session. Everyone still runs /start once to authenticate their own Enterpret account.

For full details, see Manage Cowork plugins for your organization in Claude's docs.

Cowork: Upload .zip instead

To distribute the public Enterpret plugin, upload its ZIP:

Go to Organization settings → Plugins → Add plugins → Upload a file
Download the plugin .zip file and upload it
Set the installation preference as above

From your repository root, run these commands in your terminal:


claude plugin marketplace add aavaz-ai/enterpret-claude-plugins --scope project
claude plugin install enterpret-customer-insights@enterpret-claude-plugins --scope project

Alternatively, add the following to your repository's .claude/settings.json and commit the file. It registers the marketplace and enables the plugin for the project. Contributors must trust the repository and complete the project installation on their own machines:


{
  "extraKnownMarketplaces": {
    "enterpret-claude-plugins": {
      "source": {
        "source": "github",
        "repo": "aavaz-ai/enterpret-claude-plugins"
      }
    }
  },
  "enabledPlugins": {
    "enterpret-customer-insights@enterpret-claude-plugins": true
  }
}

See Claude Code plugin docs for scope and managed settings details.

Quick Install: Paste This Into Claude

To ask Claude for help with installation, paste this into your conversation:


Help me install the Enterpret Customer Insights plugin from this marketplace:
https://github.com/aavaz-ai/enterpret-claude-plugins
After installing in Claude Code, run /enterpret-customer-insights:start to connect to my Enterpret account.

Follow the installation steps above for your environment. Cowork uses the plugin upload interface; Claude Code uses the marketplace commands. A chat request does not guarantee automatic installation.

Verify Your Installation

After running /start, confirm everything is working by running a quick command:


/find [any topic your team cares about]

If you see results with themes, sentiment, and citations back to your Enterpret data, the plugin is installed and connected. For a full list of available commands and how to use them, see the Wisdom User Guide.

Troubleshooting

Plugin doesn't appear after installing

Restart Claude — fully close and reopen the app
In Claude Code, run /reload-plugins
Confirm you have a paid Claude plan for Cowork, or supported authentication configured for Claude Code
In Claude Code, check the marketplace loaded: /plugin marketplace list

/start can't connect to your organization

Make sure the Enterpret MCP Server is connected — the plugin depends on it
Confirm you have an active Enterpret account with Knowledge Graph access
Try running /start again — initial auth can time out

Commands not appearing (/find, /analyze, etc.)

Run /start at least once after installing
Start a new conversation — commands may not load in sessions that were open before installation
In Claude Code, use the full prefix: /enterpret-customer-insights:find

Authentication errors

The plugin uses OAuth — your browser needs to be able to open when prompted
Behind a corporate firewall? Allow HTTPS traffic to wisdom-api.enterpret.com
Run /start again to re-authenticate

I'm not a Claude admin and want this for my team

You can install for yourself right now
Forward this article to your Claude admin (typically IT or whoever manages your AI tools) and ask them to install at the org level
Admin settings are under Organization settings → Plugins in the Claude desktop app

Enterpret:

Enterpret MCP Server setup guide
Wisdom User Guide — commands, queries, and best practices
Plugin source on GitHub

Claude:

Questions? Reach out to your CSM or email support@enterpret.com.

Enterpret MCP with Claude Plugins