A Skill is a named, reusable workflow the Enterpret Agent runs the same way every time. Each Skill packages a set of instructions, quality checks, output templates, and the tools the job needs, so the agent does not improvise the method from scratch on every ask.

Some analyses follow a fixed method. A voice-of-customer readout always scopes a time window, leads with the biggest themes, quantifies what the evidence supports, and cites representative quotes. A competitive analysis always ranks deal evidence above raw mentions and keeps internal deal data separate from public positioning. A Skill captures that method so the agent runs it consistently, instead of producing a slightly different shape each time you ask.

Skills are the agent's procedural memory. The quarterly business review that only one person on your team knows how to prompt becomes a Skill anyone can invoke.

Skills exist at three scopes. When you invoke one, the agent draws from all three.

Platform Skills ship with every organization and cover the core analytical jobs Enterpret is built for. They are the prebuilt expertise that makes the agent good at customer feedback the moment you start.

Personal Skills are yours alone. Build one for a workflow specific to how you analyze feedback, and it stays in your account.

Workspace Skills are shared across your organization. This is how one person's method becomes a team asset: a workspace Skill is available to everyone in your organization, so the whole team runs the same analysis the same way.

There are two ways to run a Skill.

Type a slash command. In the command box, type / followed by the Skill name, then add your subject. The agent runs that exact Skill against what you asked.

Let the agent pick. You do not have to name a Skill. Ask a question in plain language and the agent matches it to the right Skill on its own. A question like "what changed in onboarding feedback this month?" maps to the VOC Report Skill, and "why did billing complaints spike?" maps to Deep Dive Analysis. The agent picks the best fit from everything available to you, including your personal and workspace Skills.

To see what you can invoke, open the Skills panel from the plus icon in the command box. It lists every Skill available to you before you type a word.

You can build a Skill two ways.

Ask the agent to save one. Describe a workflow in chat, then ask the agent to save it as a Skill. It captures the steps and asks for your approval before saving. This is the fastest path: the analysis you just walked the agent through becomes a reusable Skill without leaving the session.

Edit in settings. Skills also live in settings, where you can review, edit, and manage them directly.

Saving a Skill at workspace scope, so the whole organization can use it, requires the Manager or Editor role.

Do I have to memorize Skill names? No. Ask your question in plain language and the agent picks the right Skill. The slash command is there for when you want to run a specific Skill directly.

Where do personal and workspace Skills come from? You create personal Skills for yourself. Workspace Skills are created by Managers and Editors for the whole organization to share. Platform Skills are always present and require no setup.

Can the agent write a Skill for me? Yes. Describe the workflow in chat and ask the agent to save it. It captures the method and asks for your approval before saving.

If I query Enterpret through the MCP server from my own AI tool, do I get Skills? No. The Enterpret MCP server serves the Context Graph only, not Skills, connectors, or system prompts. Skills are part of the Enterpret Agent, the application built on top of that graph. See Enterpret MCP Server for what the MCP server covers.

What is the difference between a Skill and a Rule? A Rule is a standing instruction applied on every turn, such as "always exclude internal users" or "our fiscal year starts in February." A Skill is a whole workflow you invoke for a specific job. Rules shape how the agent behaves everywhere; Skills run a named analysis when you call them.

Have questions or feedback about Skills? Reach out to your Enterpret team.