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Wisdom MCP with Claude Plugins

Install the Enterpret Customer Insights Plugin in Claude Cowork or Claude Code. Adds structured skills for feedback analysis, root cause investigation, and branded report generation on top of the Wisdom MCP Server.

Written by Jack Divita
Updated today

Wisdom MCP with Claude Plugins

This guide covers how to install Enterpret plugins in Claude. The plugin adds structured skills on top of the Wisdom MCP Server for working with your customer feedback data. If you haven't connected the MCP server yet, do that first.

Choose your install path:

Before You Start

You'll need:

  1. A paid Claude plan — Pro, Max, Team, or Enterprise. Plugins require a paid plan. See Claude's plugin documentation for details.

  2. The Wisdom MCP Server connected — The plugin requires an active MCP connection. If you haven't set this up, follow the Wisdom MCP Server setup guide.

Quick check: Open Claude and ask "What are customers saying about [any topic]?" If it responds with your feedback data and citations, the MCP is working and you're ready to install the plugin.

Install in Cowork (Desktop App)

Cowork is Claude's desktop environment. No command line needed.

  1. Open the Claude desktop app and switch to Cowork mode (top center)

  2. Download the plugin .zip file (this link downloads it directly)

  3. Click Customize in the left sidebar, then Browse plugins

  4. Click +, then select Upload a file

  5. Select or drag in the .zip file (max 50 MB)

  6. Start a new Cowork session and type /start in the message input to complete setup. This authenticates your Enterpret account and connects the plugin to your organization's data.

Install in Claude Code (CLI)

Claude Code is the command-line interface. Run these commands from within a Claude Code session:

1. Add the marketplace:

/plugin marketplace add aavaz-ai/enterpret-claude-plugins

2. Install the plugin:

/plugin install enterpret-customer-insights@enterpret-claude-plugins

3. Reload and run setup:

/reload-plugins
/enterpret-customer-insights:start

This authenticates your Enterpret account and configures your environment.

Note: In Claude Code, plugin commands are prefixed with the plugin name (e.g., /enterpret-customer-insights:find). You can also describe what you need in plain language and Claude will invoke the right skill.

For more on Claude Code plugin management, see Discover and install plugins in the Claude Code docs.

For Claude Admins: Install for Your Organization

Admins can install the plugin once so it's available to every Claude user in the org. Individual users won't need to do anything — the plugin shows up automatically.

No additional cost. Accessing Enterpret via MCP and the plugin is included with your Enterpret subscription. Adding more users to your Enterpret workspace is free — there is no per-seat charge for MCP or plugin access.

Not a Claude admin? Your Claude admin is usually someone in IT or whoever manages your organization's AI tools — not necessarily the person who manages Enterpret. Share this article with them to get the plugin installed org-wide. You can always install it for yourself in the meantime.

Cowork: Add via GitHub

  1. Go to Organization settings → Plugins

  2. Click Add plugins → GitHub

  3. Enter the repository:

aavaz-ai/enterpret-claude-plugins

  1. The system syncs the plugin automatically

  2. Choose an installation policy based on how broadly you want to make customer insights available:

  • Available — users can discover and install it themselves. Good if you want organic adoption.

  • Installed by default — automatically installed for everyone, but users can uninstall. Best for most teams — gives everyone access without forcing it.

  • Required — installed for everyone, no option to remove. Use when customer context is core to how your org works.

  • Not available — hidden from users. Only useful if you need to stage the rollout.

Changes take effect on each user's next session. Everyone still runs /start once to authenticate their own Enterpret account.

For full details, see Manage Cowork plugins for your organization in Claude's docs.

Cowork: Upload .zip instead

If you prefer not to connect a GitHub repo:

  1. Go to Organization settings → Plugins → Add plugins → Upload a file

  2. Download the plugin .zip file and upload it

  3. Set the installation preference as above

Claude Code: Organization-wide

From within Claude Code:

/plugin marketplace add aavaz-ai/enterpret-claude-plugins
/plugin install enterpret-customer-insights@enterpret-claude-plugins --scope project

Or add it to your team's .claude/settings.json so the marketplace is available when team members trust the repository:

{
  "extraKnownMarketplaces": {
    "enterpret-claude-plugins": {
      "source": {
        "source": "github",
        "repo": "aavaz-ai/enterpret-claude-plugins"
      }
    }
  }
}

See Claude Code plugin docs for scope and managed settings details.

Quick Install: Paste This Into Claude

Already in a Claude session? Copy this into your conversation and Claude will handle the rest:

Install the Enterpret Customer Insights plugin from this marketplace: https://github.com/aavaz-ai/enterpret-claude-pluginsAfter installing, run /start to connect to my Enterpret account.

This works in both Cowork and Claude Code. Claude will add the marketplace, install the plugin, and walk you through initial setup.

Verify Your Installation

After running /start, confirm everything is working by running a quick command:

/find [any topic your team cares about]

If you see results with themes, sentiment, and citations back to your Enterpret data, the plugin is installed and connected. For a full list of available commands and how to use them, see the Wisdom User Guide.

Troubleshooting

Plugin doesn't appear after installing

  • Restart Claude — fully close and reopen the app

  • In Claude Code, run /reload-plugins

  • Confirm you have a paid Claude plan (Pro, Max, Team, or Enterprise)

  • In Claude Code, check the marketplace loaded: /plugin marketplace list

/start can't connect to your organization

  • Make sure the Wisdom MCP Server is connected — the plugin depends on it

  • Confirm you have an active Enterpret account with Knowledge Graph access

  • Try running /start again — initial auth can time out

Commands not appearing (/find, /analyze, etc.)

  • Run /start at least once after installing

  • Start a new conversation — commands may not load in sessions that were open before installation

  • In Claude Code, use the full prefix: /enterpret-customer-insights:find

Authentication errors

  • The plugin uses OAuth — your browser needs to be able to open when prompted

  • Behind a corporate firewall? Allow HTTPS traffic to wisdom-api.enterpret.com

  • Run /start again to re-authenticate

I'm not a Claude admin and want this for my team

  • You can install for yourself right now

  • Forward this article to your Claude admin (typically IT or whoever manages your AI tools) and ask them to install at the org level

  • Admin settings are under Organization settings → Plugins in the Claude desktop app

Related Resources

Enterpret:

Claude:

Questions? Reach out to your CSM or email [email protected].

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